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Frequently Asked Questions
What You Need to Know

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Spectacle Lenses

What Lenses Do We Use?

Fitzroy North Eye Centre uses the highest quality spectacle lenses available in the world. The optical quality and coatings on the lenses have been developed over many years, and our supplier partners are continually researching and improving their lens quality. Cheaper lenses are available on request, but both the optical quality and lens coatings are inferior, and they do not have the same longevity.

We use higher refractive indexes (thinner lenses) when necessary, and this will be discussed in detail with you during your visit. We can also provide you with an idea of how thick particular lenses will be in your frame. We recommend grinding lenses for prescriptions over +2.50 and a high index for myopic prescriptions over -3.00. Additionally, we suggest using higher index (1.6 or 1.67) lenses for all nylon and rimless frames.

Our goal is to ensure that your eyewear is perfect and that you are 100% satisfied, so we will contact you if we feel your lens choice should be reconsidered.

Furthermore, we offer multifocal lenses, and wearers can now benefit from exclusive revolutionary technologies, which provide up to 90% of swim effect reduction, and binocular fields of vision are up to 50% wider compared to main premium lenses.

What Are Transition Lenses?

Photochromic or Transition/Colourmatic lenses automatically darken to a moderate shade when exposed to the ultra-violet rays of direct sunlight. When it’s removed from direct sunlight, the lenses lighten again. We provide two colour options: grey, brown green and blue. Please visit the Transitions website for information: www.transitions.com

Do You Offer Prism Correction?

Please contact us if your prescription has a prism in and we will work out the most appropriate solution for your eyewear.

What Lens Coatings Do We Offer?

Our standard lenses have a scratch-resistant coating. You can upgrade to an anti-reflective Coating (which comes standard with a Scratch Resistant Coating). All of our lenses come standard with 100% UV Protection Coating.

What is Scratch Resistant Coating?

Our lenses are very durable as they are protected with a super hard coating on both sides of the lens. This coating will not prevent a deep scratch if the lens is dropped on a hard surface but is excellent at minimising all the minor scratches that generally occur in day-to-day handling, making your glasses clearer for longer.

What is General Premium Anti-Reflective Coating?

Our premium anti-reflective coating, Crizal Prevencia, is ideal for computer use and night driving. This coating selectively filters harmful blue-violet light that can affect retinal cells, reducing distracting reflections from lights. It also provides full protection against UV reflection, is easy to clean, and resistant to scratches. With this coating, any pair of glasses will look even better, allowing people to see your eyes through the lenses rather than reflections off them!

Do I Need a Referral to See a Behavioural Optometrist?

While a lot of Doctors and Optometrists do refer their patients to Fitzroy North Eye Centre, a formal referral is not required, and you can book online or over the phone.

Why Do You Need the 100% UV Protection Feature?

Just as we use sunscreen to keep the sun’s UV rays from harming our skin, UV treatment in eyeglass lenses prevents those rays from damaging our eyes. All of our lenses come standard with 100% UV Protection.

Payment

Can I Claim From My Private Health Fund?

Yes, we use HiCaps direct claiming. If you present your Private Health Insurance card when you purchase your glasses, we are able to process the claim for you. If you don’t have your card with you, your receipt will have itemised codes which can be presented to your fund if you have appropriate cover.

Do You Accept All Health Funds?

We absolutely do and can process instant Health Fund payments in store.

Do You Bulk Bill?

Fitzroy North Eye Centre is a privately billing practice, which means there is an out-of-pocket expense when attending our clinic.